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Acceptable Use Policy

Effective:2026-04-22Last updated:2026-04-22Version:1.0.0

Effective date: 2026-04-22 Last updated: 2026-04-22

About this document

This Acceptable Use Policy ("AUP") sets out what you can and cannot do on Awiser. It is part of the Terms of Service. If these rules are broken, Awiser may remove content, suspend or terminate accounts, and — where the activity is illegal — report it to the relevant authorities.

A plain-language companion version is in the Community Guidelines. In the event of any conflict, this AUP governs.

1. Scope

This AUP applies to everything you do on or through Awiser: profile information, posts and capsules, projects, messages, achievements, uploaded media, comments, reactions, invitations, and any other interaction with the service or other users.

You are responsible for the content you submit and the conduct you engage in on Awiser. Account-holders are responsible for activity that occurs under their account (except where it results from Awiser's gross negligence or fraud).

2. Prohibited content

You may not submit, upload, share, link to, or otherwise make available on Awiser any content that:

2.1. Illegal content

  • Is unlawful under the laws that apply to you or to Awiser
  • Depicts, encourages, or facilitates the sexual exploitation or abuse of minors, including child sexual abuse material (CSAM)
  • Encourages, facilitates, or glorifies terrorism, violent extremism, or the commission of serious crimes
  • Depicts real violence, torture, or gratuitous suffering for shock value
  • Constitutes fraud, is deceptive, or is designed to mislead users for financial or personal gain
  • Violates economic sanctions or export-control laws applicable to you or Awiser

2.2. Rights-infringing content

  • Infringes any third party's intellectual-property rights, including copyright, trademark, patent, or trade-secret rights
  • Discloses another person's personal information without a lawful basis (doxxing) — including home or work address, phone number, financial information, government-issued identifiers, or private images
  • Misuses another person's name, likeness, voice, or signature without the rights to do so

2.3. Harmful content

  • Harasses, threatens, bullies, or incites hatred against any individual or group based on protected characteristics (including race, ethnicity, religion, gender, gender identity, sexual orientation, disability, age, or national origin)
  • Promotes self-harm, suicide, or eating disorders
  • Contains malware, viruses, worms, trojans, ransomware, or other code intended to damage or disrupt systems

2.4. Spam and deception

  • Is unsolicited commercial content, chain communications, or pyramid schemes
  • Uses misleading titles, descriptions, or tags to attract clicks
  • Impersonates another person, company, or organisation
  • Misrepresents your affiliation, credentials, employment, or endorsement

2.5. Off-platform unlawful solicitation

  • Solicits funds, investments, or services in ways that violate securities, financial-services, or professional-licensing laws
  • Offers regulated goods or services (weapons, controlled substances, prescription medications, gambling, adult-services-for-pay) without the right to do so in the relevant jurisdiction

3. Prohibited conduct

You may not:

3.1. Account and identity misuse

  • Create more than one account per person, unless explicitly authorized by Awiser in writing
  • Create an account that impersonates another person or misrepresents your affiliation with an organization
  • Create an account using another person's email without their consent
  • Buy, sell, lease, rent, or transfer your account
  • Share your account credentials with any third party

3.2. Gaming achievements and referrals

  • Create accounts for the purpose of inflating your own referral count or achievement progress
  • Coordinate referral exchanges with other users to game achievement signals
  • Pay third parties to sign up, refer, clap, comment, or otherwise generate activity on your behalf
  • Use bots, scripts, or automated tools to generate achievement-triggering activity
  • Engage in any other conduct intended to manipulate Awiser's activity signals

Awiser reserves the right to revoke any achievement found to have been earned through such conduct, without notice and without compensation.

3.3. Attacks on the service

  • Attempt to gain unauthorized access to any part of Awiser, including other users' accounts or Awiser's systems
  • Probe, scan, or test the vulnerability of Awiser without prior written permission from Awiser
  • Circumvent, disable, or interfere with security or authentication features
  • Reverse-engineer, decompile, or disassemble Awiser's software, except to the extent such restriction is prohibited by applicable law
  • Introduce malware, denial-of-service traffic, or other disruptive code onto Awiser
  • Use Awiser to attack, probe, or harm any third party's systems

Good-faith security research — safe harbor. Awiser welcomes reports of security vulnerabilities discovered through good-faith research. If you report a vulnerability to Awiser at privacy@awiser.co with the subject line "Security", Awiser will not pursue civil action against you under these Terms or this AUP for the research itself, provided that during your research you:

  • act in good faith and do not intend to harm Awiser, its users, or the service;
  • do not access, download, modify, copy beyond what is necessary to demonstrate the vulnerability, or destroy any data that is not your own;
  • do not degrade the availability of the service — no denial-of-service testing, no sustained load generation, no disruption of other users;
  • do not pivot from Awiser to attack, probe, or gain access to any third-party system;
  • do not exploit the vulnerability for any purpose beyond confirming its existence;
  • give Awiser a reasonable period of at least thirty (30) days from the date of your report to investigate and remediate the vulnerability before publicly disclosing it; and
  • comply with all other terms of this AUP and all laws applicable to you.

This safe harbor is limited to the activity described above. It does not authorize you to violate any law, and it does not bind any third party, including other users, sub-processors, or law-enforcement authorities. Awiser's acknowledgement of a report does not constitute authorization to conduct further testing; coordinate additional steps in writing before proceeding.

3.4. Scraping and automation

  • Access Awiser through automated means (bots, crawlers, scrapers, headless browsers) except for (a) search-engine crawlers obeying robots.txt, and (b) cases expressly authorized in writing by Awiser
  • Harvest user information, project listings, or other content for purposes other than your own personal, non-commercial use
  • Republish Awiser content on another site or service without permission

3.5. Interference with other users

  • Send unsolicited commercial messages via Awiser's messaging feature
  • Repeatedly contact another user after they have left your conversation or asked you to stop
  • Use Awiser to stalk, harass, intimidate, or threaten another user
  • Organise or participate in coordinated harassment of another user

3.6. Misuse of reports and appeals

  • Submit abusive, false, or retaliatory reports under §4. Reporting violations
  • Submit repeated DMCA or copyright takedown notices that you know to be without merit

4. Reporting violations

If you see content or conduct on Awiser that violates this AUP, please report it.

4.1. How to report

Send an email to privacy@awiser.co with the subject line "Report". Include:

  • The URL of the content or the username of the user you are reporting
  • A clear description of what you believe violates this AUP and which section of the AUP you are referring to
  • Your name and contact email, so Awiser can follow up if needed

For reports concerning illegal or time-sensitive content (for example CSAM, terrorist content, or credible threats of violence), use the subject line "Urgent — Illegal content" and include as much detail as possible.

4.2. How reports are handled

Awiser will review reports in a reasonable time. Awiser may:

  • Acknowledge receipt of the report
  • Request additional information from you or the reported user
  • Take action under §5. Enforcement
  • Report the matter to law enforcement or a competent authority
  • Close the report without action if Awiser determines that the AUP has not been violated

Awiser cannot guarantee a response time or a particular outcome. Awiser will not disclose your identity to the reported user unless required by law or necessary to act on the report.

For copyright-infringement notices, follow the process in the IP and DMCA Policy.

5. Enforcement

When Awiser becomes aware of a possible AUP violation — through a report, through law-enforcement contact, through its own observation, or by any other means — Awiser may, at its discretion:

  • Take no action
  • Contact the user and ask them to modify or remove the content or conduct
  • Remove or hide the content
  • Issue a warning
  • Limit, suspend, or terminate the user's account
  • Revoke achievements that were earned through prohibited conduct
  • Preserve records relevant to law-enforcement requests
  • Report the matter to law enforcement, the Personal Information Protection Commission (Korea), a European Data Protection Authority, the National Center for Missing and Exploited Children (NCMEC), INHOPE, or any other competent authority

Actions taken under this section are in addition to any other rights Awiser has under the Terms of Service or applicable law.

5.1. Repeat infringers

Users who repeatedly violate this AUP or the IP and DMCA Policy will have their accounts terminated.

5.2. No obligation to monitor

Awiser does not proactively scan uploaded content for violations. Awiser relies on user reports and third-party notifications. Awiser's right to act on a violation is not an obligation to detect it, and Awiser's failure to act on a specific violation does not waive Awiser's rights.

6. Illegal content escalation

Certain content categories trigger mandatory escalation regardless of user intent:

  • Child sexual abuse material (CSAM) — preserved, reported to NCMEC (for U.S. nexus) or INHOPE member hotlines, and removed. The account is terminated.
  • Terrorist content — removed; reported to the relevant national authority.
  • Credible, specific threats of imminent violence — preserved, reported to local law enforcement where the threat is directed.
  • Material that identifies a specific victim of ongoing crime — evaluated case by case; may trigger contact with law enforcement.

Awiser cooperates with lawful orders from courts and law enforcement. Awiser does not voluntarily share user data with third parties except as required to enforce this AUP, comply with law, or protect safety.

7. Appeals

If your account is suspended or terminated, or content you submitted is removed, and you believe the action was mistaken, you may appeal by emailing privacy@awiser.co with the subject line "Appeal" and a description of why you believe the action was incorrect.

Appeals are reviewed at Awiser's discretion. Awiser aims to respond within a reasonable time but does not guarantee reinstatement.

8. Changes to this AUP

Awiser may update this AUP from time to time. Material changes will be notified as described in the Terms of Service. The current effective date is shown at the top of this document.

9. Language

This AUP is published in English. Awiser does not currently provide the Service or this AUP in any other language. If Awiser publishes translations in the future, the English version governs in the event of any conflict.

10. Contact

For questions about this AUP, or to submit a report, appeal, or other notice:

  • Email: privacy@awiser.co
  • Postal address: Paris, France

End of Acceptable Use Policy.

Questions about this document? Email privacy@awiser.co.